Problem pattern
- Missed web form callbacks
- WhatsApp messages without consent/source tags
- No SLA dashboard
- No reactivation workflow
Clearly labelled proof asset
Demo case study: patient enquiry leakage recovery
Healthcare GrowthOS demo showing how clinic enquiries leak between forms, WhatsApp, missed calls, follow-up delays, and booking gaps.
Status: Demo/internal proof asset — not a customer story.
AICS method
- Lead source map
- Response-time SLA board
- Consent-safe WhatsApp follow-up design
- Booking leakage dashboard
Measured benchmark fields
Before/after evidence fields prepared for real engagements: response time, leakage count, owner assigned, risk/cost category, action completed, next review date, executive decision required.
Package tie-in
This proof asset supports the Healthcare GrowthOS package and shows the operating method without inventing client results.
Boundary: No real clinic or patient data used. Benchmark fields are demo-only until approved client data exists.